Page 16 - HGR March + April 2019
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14 NEWSLINE

Discount Furniture Wholesalers -
Megacouch

    Rob van der Miller                         retail operation. Basically, I’m putting into  this warehouse.”
   heads up one of the                         practice many of the lessons I learned over      “It is a successful business model and
  most interesting and                         the years.”
 fascinating operations                                                                       we are still growing,” he emphasizes. “In
   within the furniture                           “Carefully identifying the correct          fact I have advanced plans to expand into
                                               suppliers has definitely not been an easy      Namibia and Botswana and via agents
           market.                             challenge, and we don’t mess with our          we are already in Zimbabwe, the DRC and
                                               suppliers. So essentially I source from my     Zambia.” In 2014 Van der Miller went online
But much more than that – Discount             carefully selected suppliers both locally and  - “one of the best decisions we have ever
Furniture Wholesalers is a division of his     internationally through extensive research     made. We have our own website and have
company and is a flourishing operation,        and also attending annual Furniture Expos      a dedicated team monitoring it constantly.
and in this day and age successful, money      from China, Malaysia, Vietnam to Brazil.”      We attract 1500 visitors – consumers
making retailers are scarce. However, it                                                      basically – every day. And we know what
is not easy to categorise Van der Miller’s       “Our sense of style and design combined      they are looking at and what is of interest
operation. We spoke to him recently to         with price puts us streets ahead of            to them. So our agents can follow up. It
elaborate on his business structures.          our competitors. Discount Furniture            has worked incredibly well,” declared Rob.
                                               Wholesalers has become the supply              “We produce our own advertising which
In fact I have                                 front for the ever expanding smaller retail    is on the website. So we advertise a range
advanced plans                                 operation and agents situated not only         of products from established suppliers
to expand into                                 in South Africa, but Africa too. I have in     and will get a contribution from them
Namibia and                                    excess of 80 of these smaller retailers        depending on the sales.” Rob has just the
Botswana and                                   and agents who buy directly from me            one wholly owned branded product line.
via agents we                                  and sell on and the success of this is that    “This is a bedding line called Megapedic and
are already                                    they utilise door to door sales people who     is totally comprehensive as we offer the
in Zimbabwe,                                   know the area and importantly know the         entire range from singles up to Kings.”
the DRC and                                    residents too.”
Zambia...                                                                                       “If a new small retailer or agent comes to
                                                 “Besides that, I also use a 10 000 square    us and commits himself to us we will even
   Said Rob: “I left the corporate retail      meter warehouse where I stock my entire        do shopfitting for him. We will ensure his
industry in 2003 and decided to chance         range and have just expanded into another      shop is attractive and welcoming,” revealed
my arm and go it alone. Although we            warehouse across the road because I            Rob. Currently Rob’s stable comprises
are in retail we are definitely not a classic  was battling with shortage of space, this      of Discount Décor, Furniture Liquidation
                                               is because our stock mix is so huge and        Warehouse and Mega Couch and Mattress,
                                               always available. We encourage smaller         purely retail operations, and Discount
                                               retailers and agents to use the 5000 square    Furniture Wholesalers.
                                               meter showroom as their own and bring
                                               their customers in.”                             Rob van der Miller has designed a
                                                                                              smooth and efficient wholesale and retail
                                                  “The smaller retailers or agents can        operation, but whether it’s success can
                                               show their prospective customers               be easily duplicated by others envious of
                                               around and perhaps even interest them          his success is debatable. He is very much
                                               in merchandise which was not on their          a unique businessman who makes up
                                               original buying list. I also provide another   his own rules, based on local market and
                                               service for them by producing catalogues       overseas trends coupled with a unique
                                               for all of them. This is a massive growth      ability to identify consumer purchasing
                                               area. So although we are retailers on one      behaviors, interests and their needs as he
                                               level, we are wholesalers too supplying        goes along.
                                               smaller retailers and agents directly from

HOME GOODS RETAILER | MARCH / APRIL 2019
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